Iced Out Watches

Our watches use only premium lab-made stones – typically high-grade cubic zirconia (CZ) and sometimes moissanite – rather than mined diamonds. These simulants are colorless (D-grade) and virtually flawless. In fact, the International Gem Society notes that CZ stones are completely clear, comparable to top-tier diamonds. We hand-select the best ones, so to the naked eye the sparkle is indistinguishable from the real thing. Unlike cheap glass or low-quality CZ, ours have true brilliance and “rainbow” fire.

Both CZ and moissanite are excellent diamond simulants. Our CZ is very brilliant and completely colorless. Moissanite has an even higher refractive index, giving it extra fire and rainbow flashes, and it is a bit harder (9.25 vs 8.5 Mohs). In everyday size, the difference is subtle – moissanite may show slightly more colorful sparkle under light, while CZ offers a pure white sparkle. We offer both options; either way, you’re getting eye-clean, brilliant stones. For very small diamonds (like pavé studs), most people can’t tell them apart without a jeweler’s loupe.

These watches are made to be sturdy, but treat them as fine jewelry. Our gem settings use reinforced prongs and professional techniques, so stones stay securely in place. We also apply robust plating: PVD finishes are extremely hard and bond tightly to the steel. Under normal daily wear they will resist scratches and will not fade. (For reference, PVD coatings generally range 0.1–5 μm; our multi-layer process builds up to ~5–10 μm, far above typical plating.) To keep it looking new, avoid banging the watch into hard surfaces, and remove it for activities like sports or heavy lifting. With proper care, the plating and stones will retain their luster for a long time.

Cleaning is simple but important. Use a mild solution of warm water with a drop of gentle soap. Dip a soft-bristle toothbrush or jewelry brush in the soapy water and gently brush around the diamonds and metal surfaces. Be sure to brush in between stones and around the bezel to remove dust or oils. Then wipe off soap with a clean, damp microfiber cloth. Never submerge the watch if it’s not guaranteed waterproof; just use the damp cloth. After cleaning, dry thoroughly with a soft cotton or microfiber cloth – blow or puff on any remaining moisture from the joints. Finally, you may polish the metal and gems with a clean jewelry cloth to enhance the shine. Do not use harsh chemicals, bleach or alcohol, and never use stiff brushes, as those can scratch the plating or loosen stones. Regular gentle cleaning will keep your watch sparkling.

We take shipping very seriously. Every order is packed securely in multiple layers of protective packaging, then placed in a discreet outer box with no identifying information. We ship via insured, trackable international carriers (FedEx, DHL, etc.), and you will receive a tracking number. High-value items get extra insurance automatically, so if anything happens in transit it’s fully covered. We also handle customs paperwork accurately to avoid hold-ups; usually the package is declared as a generic “watch”. Of course, customs policies vary by country, so it’s wise to check your local rules. But rest assured, our track record shows our watches arrive safely worldwide. If there are any issues (delays, claims, etc.), we assist immediately to make it right.

Your satisfaction is our guarantee. Before shipping, we triple-inspect every piece, but on the rare chance a stone does come loose or you have any defect, contact us right away. We replace lost or damaged stones free of charge under our warranty. If you change your mind or have a problem, our return/exchange policy and customer support are there to help. We believe in transparency – just keep any QC photos or warranty documents we provide, and we’ll resolve any issues quickly. We’re confident in our craftsmanship and want you to be happy wearing your watch every day.